We offer FREE SHIPPING on All Orders over $49 USD.
The delivery time is 3 business days within Europe, and 5 business days to North America, Asia, Middle East, and Rest of the World
You will be emailed your FedEx tracking information, giving you the opportunity to track your order online.
Our policy lasts 14 days from delivery. If 14 days have gone by since you received your order, unfortunately, we can’t offer you a refund or exchange.
If you are returning the order because you changed your mind or chose the wrong size or product, you will be charged for the return shipment.
If you are returning the order because we sent you the wrong size or product, or if the product is damaged, we will pay for the return shipment.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
The returning of products because of differences from what was ordered (wrong size or product) or product defects will be authorized by Gardina.com within 14 days of delivery.
In order to return such items, customers must contact Gardina.com by email at firstname.lastname@example.org
To complete your return, we require a receipt or proof of purchase.
Such e-mails should include the date of purchase, order number, name of item and quantity being returned. Customers must also provide photographic evidence for any defected products.
The product, as well as any other items received with the product, must be returned in its original packaging, in order to protect it from damage.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Downloadable software products
Some health and personal care items
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition is damaged or missing parts for reasons not due to our error
Any item that is returned more than 14 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to:
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to:
You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
The return shipment should always be shipped back with an active tracking number and you should consider purchasing shipping insurance.
We don’t guarantee that we will receive your returned item.
The receiver is always responsible to claim/ accept the package and any additional fees for orders being returned for not being claimed or picked up is covered by the customer. The customer is responsible to make sure that someone accepts the package from FedEx, because FedEx charges a large fee for unclaimed goods, and if it’s unclaimed we will charge for the return fees.
Requests for refunds made after 14 days of delivery will not be accepted.
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